Senior Director – Operations & Customer Service
Subhash Pai has over 24 years of operational and project experience, with the last 11 years focused on Data Centre operations set up and execution with various multinational organizations.
Subhash was previously Director & Head of Operations with GPX, a global data centre firm. At GPX, he was responsible for uptime, operations and expansions. He was particularly focused on the M&E aspects- managing risk, ensuring continuous operation and leading improvement programs on both processes and facilities within the facility. In addition to the above, Subhash set up a team structure for both the operational and facilities staff within GPX. Prior to GPX, Subhash was the Head of Operations for India Data Centres at Morgan Stanley, the global investment bank. At Morgan Stanley, Subhash was responsible for the smooth operation of the existing Data Centres as well as executing new builds. Subhash has earlier worked with JLL, focused on engineering infrastructure and projects for international banking and financial institutions such as Accenture, Bank of America, EDS and Countrywide Financial Services. Subhash has also worked at various engineering, maintenance and project management roles with Kris Infrastructure, Siemens, IndusInd Bank and Mukund Iron and Steel.
Subhash holds a MBA from Mumbai University along with a Bachelor’s in Electrical & Electronics Engineering from Manipal Institute of Technology. Subhash holds both CDCP and CDCS certifications as well as being a Lead Auditor for the ISO 9001 (Quality management system) and the ISO 27001 (Information Security Management System)